Legal

Privacy policy

This describes what this website actually does with what you send it. Four forms collect personal data. Nothing else on the site collects anything.

Last updated 14 October 2026

Alpine Electrotech runs this website. Under the Digital Personal Data Protection Act, 2023 we are the Data Fiduciary for the personal data you send through it, and you are the Data Principal. This policy covers that data and nothing else.

Four forms collect personal data: the quotation request at the foot of the product and capability pages, the message form on the contact page, customer registration and vendor registration.

Using them is voluntary. Every telephone number and the email address on this site work without a form, and the contact page lists them.

What each form collects

These are the fields exactly as each form labels them. Every form also records two technical items that no field asks for, and those are in the next section.

Request a quotation

At the foot of the products, all products, E&I chart, production process, quality, materials and sourcing, service and markets pages.

Required: Company, Contact name, Email, Part, Grade, Thickness, Monthly volume
Optional: Phone, Target price, Anything else
Files you may attach: Part drawing

Send us a message

On the contact page.

Required: Department, Company, Contact name, Email, Message
Optional: Phone
Files you may attach: None. This form takes no attachments.

Customer registration

On the customer registration page.

Required: Company, Contact name, Email, GST number, Registered address, City, State, PIN code, Materials required
Optional: Phone, Designation, Thicknesses required, Products of interest, Monthly volume
Files you may attach: Supporting documents

Vendor registration

On the vendor registration page.

Required: Company, Contact name, Email, GST number, Category, Registered address, What you supply
Optional: Phone, Years trading
Files you may attach: Supporting documents

What happens to a submission beyond the fields

Nothing is recorded alongside what you type. The notification email carries your answers and the time they arrived — not your internet address and not your browser's identifier.

Three checks run on every submission: a hidden field a person never sees and never fills in, a check on how long the page was open before you pressed send, and Cloudflare Turnstile, described under other companies below. When any one of them rejects a submission, it is not sent and nothing is kept.

What we use it for

Three purposes, and there is no fourth:

Answering an enquiry: Reading what you asked, coming back to you, and carrying on that conversation.
Raising an account: Setting you up as a customer or a supplier on our books. That is what the two registration forms are for.
Quoting a part: Working out what a part takes to tool and make, and sending you a price for it.

Our lawful basis, and your consent

We handle what you send on the basis of your consent, given for the purposes named above. This page is the notice that consent is given against, and it is linked beside the send button on every form.

Filling in a form is voluntary. Beyond the fields marked required you choose what to complete, and you can leave the page without sending anything. Nothing on this site is withheld from you for declining.

You can withdraw your consent at any time by writing to the address in the grievance section below. Withdrawing it stops us using what you sent from that point, and we will delete it on request. It does not unpick anything we did while the consent stood.

Where your submission goes, and who can read it

Each submission is emailed to our enquiries desk, whichever form it comes from.

Request a quotation: [email protected]
Send us a message: [email protected]
Customer registration: [email protected]
Vendor registration: [email protected]

Nothing is kept on the web server. The site is served by Cloudflare, and a submission passes through Cloudflare's network to Resend, the email service that delivers it to our mailbox. Resend holds the email for a limited period as part of delivering it, under its own terms, and uses it for nothing else.

Reading it is limited to the people who hold the mailbox it was sent to. Nobody else at Alpine sees it as a matter of course, and nobody outside Alpine sees it beyond the delivery just described.

Drawings and documents you upload

Your drawing is your property and the most sensitive thing this site handles. This is exactly what happens to it.

What is accepted: .pdf, .dwg, .dxf, .step, .stp, .igs, .iges, .png, .jpg, .jpeg, .zip — up to 10 MB.
Where it is kept: In our mailbox, attached to the notification email. It is not stored on the web server.
What it is called: What you called it. The name is kept as you gave it, with any folder path removed.
Whether it is emailed: Yes. The file is attached to the notification email that reaches the desk the form delivers to.
Who sees it: The people handling enquiries at the address that form delivers to.
Where else it goes: Only through Resend, the email service that delivers the notification. It is not uploaded anywhere else, and not used for anything but quoting and making the part you asked about.

How long we keep it

We keep what you send for one year from the day it reaches us. That covers the notification email and any file attached to it. After a year it is deleted.

You do not have to wait for the year. You can ask us to delete what you sent at any time and we will, unless we are required to keep it — where it has become part of an order, an invoice or another record we have to hold.

Once a registration turns into a live account, the records that follow it — orders, invoices, despatch and delivery documents — are company records rather than website submissions. Those are kept for as long as the law requires us to keep them, and this policy is about the website.

Your rights

The Digital Personal Data Protection Act, 2023 gives you the rights below over what you have sent us. All of them are used at the same address, and using them costs you nothing.

Access: You can ask us what personal data of yours we hold, what we have done with it, and who we have shared it with.
Correction: You can ask us to correct anything inaccurate or misleading, complete anything incomplete, and bring anything out of date up to date.
Erasure: You can ask us to delete what you sent. We will, unless the Act or another law requires us to keep it.
Grievance redressal: You can raise a complaint about how we have handled your data, and we have to answer it. The contact is named below.
Nomination: You can nominate somebody else to use these rights on your behalf if you die or become unable to act for yourself. Tell us who, in writing.

To use any of them, write to the address below. Please write from the email address you used on the form, or tell us which address you used, which form you sent and roughly when. We hold submissions by what is in them rather than under an account, so we need enough to find yours.

We will answer as quickly as we can, and within the time the Act requires.

Grievance contact

For anything in this policy — access, a correction, a deletion, a nomination, or a complaint about how we have handled your data — write to:

By email

[email protected]

Please put “Data protection” in the subject line so it reaches the right desk.

By post

Alpine Electrotech Private Limited322, Adhyaru Industrial EstateSun Mill CompoundLower Parel (W)Mumbai 400 013MaharashtraIndia

If you are not satisfied with how we deal with your complaint, you may take it to the Data Protection Board of India.

Other companies this site can reach

One, and only when you ask for it: Google Maps.

Both our addresses are shown with a map beside them. The map does not load when the page does. What you see first is a panel with a button on it, drawn by this site. Until you press that button your browser makes no request to Google from this site, and Google puts nothing in your browser.

When you press it, the map is loaded from Google inside the page. From that moment Google can see the internet address you are connecting from, can set its own cookies in your browser, and is told which page of this site you were reading. What Google then does with that is covered by Google's privacy policy and not by this one.

There are also plain text links to Google Maps beside each address. Those are ordinary links: they reach Google only if you click one, and they open in a new tab.

The address above every map is real text. You never have to load a map, or reach Google at all, to find out where we are.

Two more, and both only where a form is on the page. Cloudflare Turnstile is a check that tells a person from an automated script, usually without asking you to do anything. It loads from Cloudflare when a form appears, and to do its job Cloudflare sees your internet address and details of your browser. What Cloudflare does with those is covered by Cloudflare's privacy policy and not by this one.

Resend, the email service that delivers form submissions to us, receives what you send through a form, attachments included. It handles it to deliver the email and for nothing else.

Beyond those, this site loads nothing from anybody. The typefaces are served from our own server rather than from Google Fonts. There is no analytics, no tag manager, no advertising pixel and no tracking script anywhere on this site. Nobody is told that you were here.

Cookies, and what is stored in your browser

This site sets no cookies. Not for analytics, not for advertising, not for sessions.

One thing is stored in your browser and this is it: a value named alpine-theme, holding either light or dark. It remembers which colour theme you chose, so the next page does not flash the wrong one at you.

Your browser writes it, your browser keeps it, and it is never sent to our server. It holds nothing about you and cannot be used to recognise you. Clearing your browser's storage removes it, and the site works exactly the same without it.

If you load a map, Google may set cookies of its own at that point, and on a page with a form, Cloudflare Turnstile may keep data of its own in your browser to run its check. Those are the only ways anything else can appear from using this site.

What this policy does not cover

The careers page asks for a CV by email rather than through a form. That is ordinary email and not a website submission, so it is not described above — but the rights and the grievance contact on this page apply to it just the same.

Sites we link to are not ours, and what they do is covered by their own policies.

Changes to this policy

The date at the top of this page is the date this text last changed.

It cannot go stale quietly. The wording of this policy and the list of fields every form collects are fingerprinted together, and that fingerprint is checked each time the site is built. Change a clause here, or add a field to any form, and the build fails until the date on this page is brought up with it.